ISO 9001 :2015 Quality Management Systems
The ISO 9001:2015 Quality Management Systems (QMS) Lead Auditor course is designed for professionals seeking to develop advanced auditing skills to assess and improve organizational quality management practices. This training provides in-depth knowledge of ISO 9001:2015 principles, auditing techniques, and regulatory compliance requirements, enabling participants to conduct first-party (internal), second-party (supplier), and third-party (certification) audits. By mastering QMS auditing, participants can help organizations enhance customer satisfaction, process efficiency, and overall quality performance. The course combines theoretical learning with practical audit exercises, ensuring participants gain hands-on experience in identifying non-conformities, implementing corrective actions, and driving continuous improvement. Certification in ISO 9001 auditing empowers professionals to support organizations in maintaining high-quality standards and achieving long-term business success.
Introduction
Course Duration : 1 day
Pre-requisites : To participate in ISO 9001: Introduction delegates must be at least 18 years of age, hold a valid South African I.D or Visa if delegate is an International foreigner and have a basic understanding of the training language to effectively follow instructions and participate in practical task.
Delivery Method : In-Class & online
Course Content : The ISO 9001:2015 Introduction course provides a foundational understanding of Quality Management Systems (QMS) and their role in improving business efficiency and customer satisfaction. It covers the key principles of ISO 9001, including customer focus, leadership, risk-based thinking, and continuous improvement. Participants will explore the structure of ISO 9001:2015, its essential clauses, and the steps required for implementation and certification. The course also highlights the benefits of compliance, such as enhanced operational efficiency, reduced errors, and increased market credibility. Practical insights and real-world applications ensure a comprehensive learning experience.
iMPLEMENTATION
Course Duration : 2 days
Pre-requisites : To participate in ISO Implementation delegates must be at least 18 years of age, hold a valid South African I.D or Visa if delegate is an International foreigner and have a basic understanding of the training language to effectively follow instructions and participate in practical task.
Delivery Method : In-Class & Online
Course Content : The ISO Implementation course provides a step-by-step guide to successfully integrating ISO standards into an organization. It covers the key phases of implementation, including understanding ISO requirements, conducting a gap analysis, developing policies and procedures, and ensuring compliance through documentation and training. Participants will learn how to establish a structured approach using the Plan-Do-Check-Act (PDCA) cycle, manage internal audits, and prepare for certification. The course also highlights common challenges, best practices, and the long-term benefits of ISO compliance, such as improved efficiency, risk management, and enhanced business
understanding implementation
Course Duration : 5 days
Pre-requisites : To participate in ISO SAATCA understanding implementation . Must be at least 18 years of age, hold a valid South African I.D or Visa if delegate is an International foreigner and have a basic understanding of the training language to effectively follow instructions and participate in practical task.
Delivery Method : In-Class & Online
Course Content : The ISO SAATCA Understanding & Implementation course provides an in-depth overview of ISO standards and their practical application in achieving compliance and certification. It covers the Southern African Auditor & Training Certification Association (SAATCA) requirements, key ISO principles, and the step-by-step implementation process. Participants will learn how to conduct a gap analysis, develop documentation, apply the Plan-Do-Check-Act (PDCA) cycle, and manage internal audits. The course also explores best practices for maintaining compliance, overcoming implementation challenges, and ensuring continuous improvement to enhance organizational efficiency and regulatory adherence.
Internal Audit
Course Duration : 2 days
Pre-requisites : To participate in Internal Audit delegates . Must be at least 18 years of age, hold a valid South African I.D or Visa if delegate is an International foreigner and have a basic understanding of the training language to effectively follow instructions and participate in practical task.
Delivery Method : In-Class & Online
Course Content : The ISO Internal Audit course provides essential knowledge and skills for conducting effective internal audits to ensure ISO compliance and continuous improvement. It covers the principles of auditing, the role of an internal auditor, and the audit process, including planning, conducting, reporting, and follow-up actions. Participants will learn how to identify non-conformities, assess risks, and ensure corrective actions align with ISO requirements. The course also emphasizes best practices for maintaining compliance, improving organizational efficiency, and preparing for external audits and certification.
